General Data Protection Regulation (GDPR) - Privacy Notice
I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using my services, then you can be assured that it will only be used in accordance with this privacy statement. This policy is effective from 25th May 2018.
Personal Information I Will Collect
Personal information that I may collect about you is as follows:
- Date of Birth
- Telephone number (including permission to send text messages and leave a voicemail)
- Email address
- Counselling/psychological intervention history
- Relevant medical conditions
- Prescribed medication
- GP name, address and telephone number
- Next of kin name and telephone number
- Session notes
How I Store Your Information
To store your personal information I mainly use a GDPR-compliant encrypted cloud-based professional software system. Any information
that I may record on paper will be scanned and uploaded to this system and then shredded immediately.
I may also store information on various electronic devices, such as a telephone number or text messages on a password protected business mobile phone or email account. These will be deleted within one month of our final counselling session.
Information is stored for 5 years before being permanently erased.
It should be noted that if you pay by BACS or Debit Card some basic information about you may appear on my bank statements. Payments to me in this way will also show up on your own bank statements. Payment by cash would be the only way of avoiding this.
When I Will Share Your Information
Everything you tell me will be confidential in most circumstances. However, there are some exceptions to this:-
Prevention of Harm
If I feel at any point that you or someone else is at significant risk of danger, I may have to share information
If I am ordered by a court, I will be required to share information about you. There are also requirements to share information should you have any involvement in money laundering, drug trafficking or terrorism.
In accordance with guidelines set by the British Association for Counsellors and Psychotherapists (BACP) I receive regular clinical supervision where I discuss my clients with a qualified Counselling Supervisor to ensure that I am working safely and professionally. If my work with you is discussed, I will only use your first name. Furthermore, my supervisor will have access to your basic contact information should I become incapacitated.